July ten, 2017 at 9:37 pm When my spouse went to select up the telephone she was abused verbally the third time Just about every journey has gotten even worse persons yelling at her and abusing her she’s 65 yrs aged I’m calling an attorney her cellular phone is still not programmed she began crying and went out the doorway I’ve been a customer for over 10 years it is a new difficulty during the last several months I’m hearing precisely the same verbal abuse from Others who experienced exactly the same encounter at this company locale at Sand Lake and Orange Blossom Trail in Orlando Florida
I just got Metro PCS service and all i can say is what is going on in excess of there- I paid for the cellular phone which I like on the other hand, i can't get phone calls or texts. Which is completely a network concern They can be expressing 5 times to fix and i have the mobile phone since Friday eight/twenty no service actually looks crazy this can't be fixed right away?
February 5, 2014 at four:34 pm Pricey Mr.Pressly I have been a metro pcs shopper for some time now. I'm sending this e-mail to express my Terrible encounter along with your shopper service representatives. On Sunday January 26th your cellphone and World wide web system was acquiring challenges although I was attempting to make my monthly payment. The program wouldn't permit me to generate the payment In either case. I spoke to some Rep on Mon and certain me that my service would not be interrupted through the inconvenience. Properly on Monday the 27th at 1:fourteen pm the payment was built on the internet and taken off my card and my cardholder provided me a authorization number.Metro Pcs took the payment and under no circumstances furnished a conf #. My service were being disconnected plus the payment as of feb fifth however hasn’t been refunded to my card. I have spoke to three supervisors and 1 supervisor an plenty of range of Associates and The difficulty continue to haven’t been settled.
When I went there their was NO substitution telephone the “salesman” if thats That which you phone him. Reported not my problem. Somebody named Irene was bringing it from some location else probably friday. Of course friday NO replacement. I preferred them to find out my Metro pcs cellphone is my lifeline with me aged father that is incredibly Unwell and his Physician.
They refused my right to speak with a manager or supervisor and experienced me on keep for one hour Hearing music and silence… This is certainly ridiculous
You have a promotion on your internet site that advertises a superb offer. I push forty five minutes from my task to go acquire your service and these Kids you may have running The shop are LOOSING YOU Income. Significantly this has to be settled and I have had nobody Get hold of me Irrespective of hrs and several hours of speaking with a number of CSR’s and requesting managers nobody appears to know the store plan. I do since its advertised in The shop they have got precisely the same conditions and terms since the promotions on the internet. Make sure you HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
.i want my a reimbursement……why do you advertise applications & items that don’t function & then be expecting customers to pay for them….and making an attempt to talk to a human doesn’t come about…..pretty f***ed up company…..you don’t care about you buyers…..you file***ing suck….
November 20, 2014 at 9:09 pm I'm a long lasting customer and have been content with the service but never with consumer service. Experienced a great deal of troubles that took them months to take care of, Particularly with Worldwide cellphone phone calls to my nation Algeria. Considering the fact that February 2014, I are actually calling with regards to the Global calls to Algeria dropping continuously. The service was always very poor and experienced to handle incompetent reps, hardly ever any solution with regard to The key reason why why I used to be having The problem. I identified as twenty situations and needed to repeat myself and clarify the problem each and every time!
September one, 2015 at 11:09 pm You happen to be nothing at all but thieves. My eighty four calendar year previous mother acquired a cellphone on saturday. Unfortunately the cell phone didn’t meet up with her desires. She went to more tips here return it these days and was informed to come back subsequent 7 days when the manager was there mainly because he needed to authorize it. She only has 7 days Web Site to secure a refund. Then Once i known as to ask why she was not specified a refund right now. The nice uneducated and rude clerk hung up on me.
I’m unemployed and they are using my dollars utilizing workforce considerably less competent than I'm to operate for them.
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Two time ive experienced to exchange the mobile phone your compayn has give me an the two phone are classified as the sameway and im being forced to pay for telephones that don't do the job i understand that not right i paid superior cash and got in return the two worste cell phone on this planet And that i had asked for a refund my dollars and all im finding could be the operate around plus your staff putting on keep and answering the cell phone and hanging up i didnt know your business haired childrento be just right for you.
No cell service at times, sluggish mobile service. Phone calls not coming by way of; my friends and family telling me that they identified as, and it was urgent, but I in no way gained a phone from them. Metro sucks and it is now a acknowledged Point: METRO PCS SUCKS!!!
February 9, 2014 at three:fifty six pm Metro PCS is taking cloned credit cards and having to pay peoples expenditures. Experimented with calling to hop over to these guys report it and the 2nd Angelo Rep #6748 read why I used to be contacting he and his particularly broken English attempted to transfer me to All people but who I questioned for, which was company Call for fraud. Then After i suggested I had retrieved the individual who cloned my card they allowed to make quite a few payments from, that I was headed to address their spot and was using the stand your floor legislation!